Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility
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Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector
Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans
Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.
Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories
Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.
Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry
Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.