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Lobbying by Association of Canadian Travel Agencies: its registrations, its lobbyists, the bills it has named and every meeting it has reported with federal office holders since November 2021.

← Lobbying

Organization

Association of Canadian Travel Agencies

Meetings this Parliament
27
With MPs
12
Since Nov 2021
44
Active registrations
1

Most recent reported meeting: Sep 21, 2026.

Registrations in effect

In-house (organization) In effect since Jun 2, 2026 Receives government funding

Filed by Suzanne Acton-Gervais, President

Lobbyists

  • Suzanne Acton-Gervais · President Former public office holder

    Formerly Civil Aviation Safety Inspector, Civil Aviation, Transport Canada (2008–2011)

Institutions they may lobby: Accessibility Standards Canada, Atlantic Canada Opportunities Agency (ACOA), Canada Border Services Agency (CBSA), Canada Economic Development for Quebec Regions, Canada Revenue Agency (CRA), Canadian Air Transport Security Authority (CATSA), Canadian Northern Economic Development Agency (CanNor), Canadian Tourism Commission (CTC), Canadian Transportation Agency (CTA), Competition Bureau Canada (COBU), Employment and Social Development Canada (ESDC), Federal Economic Development Agency for Northern Ontario, Federal Economic Development Agency for Southern Ontario (FedDev), Finance Canada (FIN), Global Affairs Canada (GAC), House of Commons, Innovation, Science and Economic Development Canada (ISED), Intergovernmental Affairs Secretariat (IGA), Pacific Economic Development Canada (PacifiCan), Prairies Economic Development Canada (PrairiesCan), Prime Minister's Office (PMO), Rural Economic Development (Minister’s Office), Senate of Canada, Statistics Canada (StatCan), Transport Canada (TC), Women and Gender Equality (WAGE)

What they're lobbying on (11)
  • Fair compensation for travel agencies and travel advisors; sustainability of travel agency business models; impacts of changes to supplier compensation on Canadian small businesses, consumers, and the travel and tourism sector. To discuss the role of travel agencies and travel advisors in Canada's travel ecosystem and advocate for policies that support fair compensation for travel distribution and servicing activities, consumer access to professional travel advice, and the viability of small and medium-sized travel businesses across Canada.
  • Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.
  • Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry
  • Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility
  • Visas and Passport Requirements: Pertaining to the cost of visas to enter various countries and ease of transportation and documentary requirements
  • Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans
  • Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories
  • Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.
  • Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.
  • Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector
  • Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.

Registration 950741-6003-35. Look it up in the official Registry

Reported meetings

Spreadsheet

Filed by Suzanne Acton-Gervais (27), Wendy Paradis (17).

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Fred Gaspar · Vice-Chair, Canadian Transportation Agency (CTA)
    • Lawrence chow · Director General, Canadian Transportation Agency (CTA)
    • Alain Langlois · President, Canadian Transportation Agency (CTA)
    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry Read more

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Fair compensation for travel agencies and travel advisors; sustainability of travel agency business models; impacts of changes to supplier compensation on Canadian small businesses, consumers, and the travel and tourism sector. To discuss the role of travel agencies and travel advisors in Canada's travel ecosystem and advocate for policies that support fair compensation for travel distribution and servicing activities, consumer access to professional travel advice, and the viability of small and medium-sized travel businesses across Canada.

    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Bradley Callaghan · Associate Deputy Commissioner, Competition Bureau Canada (COBU)
    • Ryan Jakuboski · Major Case Manager, Innovation, Science and Economic Development Canada (ISED)
    • David Harding · Manager, Innovation, Science and Economic Development Canada (ISED)
    • Stephanie Roberts · Business Planning & Measurement Analyst, Innovation, Science and Economic Development Canada (ISED)
    Fair compensation for travel agencies and travel advisors; sustainability of travel agency business models; impacts of changes to supplier compensation on Canadian small businesses, consumers, and the travel and tourism sector. To discuss the role of travel agencies and travel advisors in Canada's travel ecosystem and advocate for policies that support fair compensation for travel distribution and servicing activities, consumer access to professional travel advice, and the viability of small and medium-sized travel businesses across Canada. Read more

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Francine Pauvif · Policy Advisor, Women and Gender Equality (WAGE)
    Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry. Read more

    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility Read more

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals. Read more

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Karen Sorensen · Senator, Senate of Canada
    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel. Read more

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Marsha Walden · President and CEO, Innovation, Science and Economic Development Canada (ISED)
    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector Read more

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel. Read more

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories Read more

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.

    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility Read more

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Holly Duggan · Director of Outreach and Stakeholder Relations, House of Commons
    • Ayla Dumais · Stakeholder Relations Advisor, House of Commons
    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans Read more

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Francine Pauvif · Policy Advisor, Women and Gender Equality (WAGE)
    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel. Read more

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Jenifer Pilon · Director General, Innovation, Science and Economic Development Canada (ISED)
    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector Read more

    Artificial Intelligence and Travel Advisory Services: Advocating for policies and practices that ensure the ethical, transparent, and responsible use of artificial intelligence (AI) in the travel industry.

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Stephanie Cadieux · Chief Accessibility Officer, Employment and Social Development Canada (ESDC)
    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel. Read more

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector Read more

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans Read more

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Serge Bijimine · Assistant Deputy Minister, Transport Canada (TC)
    • Jennifer Little · Director General, Transport Canada (TC)
    • John Voortman · Assistant Director General, Transport Canada (TC)
    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals. Read more

    Small Business Support: Advocating for small-business-friendly policies that support recovery efforts, including assistance with COVID-era loan repayments (CEBA, RRRF) and access to forgivable portions of government loans

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • France Pegeot · Chair and CEO, Canadian Transportation Agency (CTA)
    • Lawrence Chow · Director General, Analysis and Outreach Branch, Canadian Transportation Agency (CTA)
    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals. Read more

    Diversity, Equity, Inclusion, and Accessibility (DEIA): Promoting a more inclusive and accessible travel industry through initiatives that support equitable opportunities, representation, and participation across all communities. ACTA advocates for policies, programs, and partnerships that advance DEIA, including the development of accessible travel services, inclusive marketing practices, support for underrepresented groups in the travel workforce, and recognition of travel advisors who specialize in accessible and inclusive travel. These efforts aim to ensure that all Canadians—regardless of ability, background, or identity—can both participate in and benefit from travel.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry Read more

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry Read more

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Francine Pauvif · Policy Advisor, Women and Gender Equality (WAGE)
    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility Read more

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector Read more

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Recognition of Travel Industry Regulations: Recognition of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Serge Bijimine · Assistant Deputy Minister, Transport Canada (TC)
    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program. Read more

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    • Serge Bijimine · Assistant Deputy Minister, Transport Canada (TC)
    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program. Read more

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Official report

  • Reported by Suzanne Acton-Gervais · In-house (organization)

    Canada-US Trade Relations: Supporting the retail travel industry as it navigates increasingly complex Canada-U.S. relationships, including the impacts of potential tariffs and trade disruptions on the travel sector Read more

    Workforce Development and Training: National workforce development initiatives to support the growth of the travel and tourism industry through professional development programs, certification standards, and training accessibility

    Interprovincial Insurance Licensing Recognition: Advocating for mutual recognition of travel insurance licensing across provinces and territories to eliminate trade barriers, reduce regulatory duplication, and improve consumer access to licensed travel insurance professionals.

    Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry

    Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.

    Official report

From the Office of the Commissioner of Lobbying's open data, published November 5, 2026. Reports cover oral, arranged meetings with designated public office holders since November 22, 2021; lobbyists file them by the 15th of the following month. Names of MPs are matched to the current House of Commons, and bills are linked when the lobbyist's own description makes clear which bill it means. Contains information licensed under the Open Data Licence Agreement — Office of the Commissioner of Lobbying. Licence. PolitiKit is independent and is not endorsed by the Commissioner of Lobbying.